SMART HELP FOR INTERNATIONAL BUSINESS

Whether realizing your international projects means merging or rolling out JD Edwards in multiple countries, global implementations, migrations from legacy systems, upgrading applications and tools and/or applying localizations to address country-specific laws and regulations, or if you are looking for help with integrations, development, managed services or various other projects, Circular Edge has extensive experience in supporting successful global JD Edwards projects that are delivered on-time and on-budget.

Global Customers

Circular Edge actively supports JD Edwards customers across Mexico, Brazil, India, UAE, Oman, Europe, UK and Asia-Pacific and has had the unique opportunity to help implement and maintain solutions to simplify, optimize and automate supply chain, logistics management, order to cash, finance, reporting and various other business processes. Our customers come from a variety of genres, including:

Floriculture & Manufacturing
Construction & Building Materials
Animal Health & Nutrition

Consumer Health & Nutrition
Food Safety & Quality
Pharmaceuticals

Skill Based Services

Smart Help skill-based SWAT teams and resources are available 24×7 to assist in whatever way is most fitting to your situation. Circular Edge customers can supplement and blend Smart Help skills and resources with their existing capabilities by choosing from available Smart Help services, including:

GST/VAT International Implementations, Training & Support
Global Lease Accounting Standards Adoption & Compliance
Australia Single Touch Payroll Support
GDPR Data Protection & Integrity
B2B / B2G E-Invoicing Adoption, Integration & Support
EDI Integration to Support Order to Cash
EU MDR Compliance, Integration & Data Management
Supply Chain Transformation – Systems, Process, Training & Reporting
Localizations – Configuration & Training
International JD Edwards Implementations, Upgrades & Rollouts
24×7 Global CNC Managed Services & Support
Legacy Data Migration
Business Process Automation & Optimization
Order to Cash & Procure to Pay Process Automation
JD Edwards & Oracle CX: Integrated ERP/CX Digital Experiences
Third-Party Product Integrations
Supply Chain Planning & Management
Inventory & Warehouse Management
Finance & Reporting
Development
Proactive Maintenance
User Security & Administration
System Monitoring

No matter the size or scope of your international project, contact Circular Edge today to explore how Smart Help can support the success of your organization.

Here’s what some of our customers have to say…

“As the Sr. Manager of Global Operational systems, Circular Edge is my 'Secret Weapon' for Application Integration, Application Development, and Application Security. During my tenure we have partnered and completed an Application Upgrade, Tools Upgrade, & Global ERP Roll-out. CE always presents top notch resources that blend with my internal resources to accomplish our corporate goals and initiatives. Smart Help allows me to expand and contract resources to deliver on promises to the business on urgent requests, daily production support, and collaborating with my team to bring out the best solutions.”

Vincent, Sr. Manager Operational Systems, Animal Health & Nutrition Company

“Our challenge was support across multiple time zones and 17 countries backed up by a single team. Circular Edge Smart Help was a perfect fit for our IT landscape spanning 15 different skill sets.”

Bill, Corporate IT Director, Floral Products Manufacturer

“Our initiative to implement JD Edwards across all our International Business Units required us to partner with a company that had a wide global footprint and the expertise in International rollouts. We spent a long time vetting many companies and Circular Edge rose to the top. They not only provided the necessary expertise in International roll outs but also provided the expertise in localization requirements for each of our business units. We also needed a partner that could provide post go live support for our business units and Circular Edge has worked with us to put a support plan in place to support our business units after go live.”

David, Sr. Director IS, Flooring Manufacturer

“The Circular Edge owners and seemingly every resource, albeit working in-house at our company or offshore, demonstrate a passion and drive as if they are a part of my company. They were an integral part in migrating our company from an outdated ERP system to JDE E1. Since that launch of 5.5 years ago, their Smart Help division has, and continues to aid us in configuring new processes, modifying and developing new software and trouble-shooting issues as needed."