Smart Help

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SKILL BASED SUPPORT SERVICES

Let Circular Edge simplify your JD Edwards and business operations with our skill based support services delivered by our multi-talented pool of 160+ technical and functional experts. Our flexible and elastic “skill based” support formula is designed to cover all aspects of your JD Edwards & Oracle CX ecosystems and to blend with your existing resources and skills in the support model that best suits your business.

Freedom to Choose

Skill Need: Single Skill | Combo Skills | New Skill | Short-Term | Long-Term | Skill Enablement

Plan: On Demand | On Call | Hours Estimates | FTE-Based | Month-to-Month | Yearly

Location: Onsite | Remote | Onshore | Offshore | Blended | Global | Multi-Site

T&C’s: Your MSA | Our MSA | Skill-Based SOW | Resource Based SOW | Project SOW

Billing: T&M | As Incurred | Fixed Bid | Pre-Paid | Not to Exceed | Block of Hours

Engagement: Project Supplementation | Joint Projects | Full Projects | Special Projects | Advisory

Project: Implementations | Migrations | Roll-Outs | Upgrades | Data Conversions | BPI

Support: Production | Ongoing | Integrated Testing | Go-Live | Extended Go-Live | Year-End

Tasks: Retrofitting | Development | Enhancements | Integrations | Analysis | Administration |
Optimization | Audits | Performance | Assessments | Workshops | Documentation

Start Your Journey Towards Transformation

Fill out the form to schedule your 1-on-1 consultation with our  experts.

Expertise That Makes a Difference

Our team comprises industry veterans with decades of combined experience in JD Edwards systems, offering unparalleled expertise that spans across various industries and sectors.

A Tailored Approach to Innovation

We believe in a customized strategy that fits your unique business needs, driving growth and innovation while maximizing your IT investment.

Results You Can Measure

Success in our book is measured by tangible outcomes — increased efficiency, reduced costs, and a noticeable acceleration in achieving business objectives.
Certified professionals who stay at the forefront of technology trends, ensuring your JD Edwards environment is optimized for efficiency, scalability, and resilience.
Our consulting services include comprehensive audits, system optimization, cloud migration strategies, and bespoke solution development, all designed to enhance your operational excellence.
Our commitment to your success is reflected in our track record of transforming IT departments into strategic business enablers.

Trusted By 300+ Customers Worldwide

The CE team is a pleasure to work with. Each member goes above and beyond what is required by proactively looking out for the customer and more importantly delivers the service promised.
Trent, IS ManagerAtrion Medical
My overall experience with Circular Edge has been very positive. Their CNC and functional support resources are excellent. Utilizing the Smart Help approach has been a very flexible and economical way for us to scale our CNC resources, and the technical support they provide has been critical to the success of our E1 Tools upgrade project.
Leo, IS ManagerLutron Electronics
I am overjoyed with the quality of the work done. My biggest concern going in was the retrofits, which turned out to be the least troublesome for us. It continues to be a pleasure working with Circular Edge. We will certainly be engaging your team for future efforts. Thank you for helping us achieve a painless upgrade in record time.
James, Senior Director of ITPlano Synergy
Knowledgeable, resourceful and reliable in their service.
Chong, CIO and EVPInland Real Estate Group
Circular Edge has been instrumental in providing support to Denver Water during a period of transition. They have provided the flexibility to scale up and scale down as necessary while only charging us for the time we use.
Jonathan, IT Manager of Enterprise Resource ManagementDenver Water
I had a very time sensitive project related to integrating our JD Edwards ERP to our eCommerce and Amazon systems for Sales Order Automation. Circular Edge hit the mark on time and on budget. I will be having CE bid for further projects and would highly recommend them!
Thomas, JD Edwards ArchitectA&Z Pharmaceutical
Experts in JDE and a pleasure to work with.
Colette, Director of Corporate AccountingCSC ServiceWorks
Circular Edge did a phenomenal job accelerating our JDE 9.2 upgrade and migration from a managed JDE hosting provider to Azure. We have reduced overall JDE related infrastructure and support costs while providing better oversight of our environment and reduced development response times to our customers. Their proactive Lynx monitoring approach helps us to catch issues immediately – a huge step up from being alerted by our customers!
Jeremy, SVP Information TechnologyBrookfield Properties Retail
I have been working with the Circular Edge Team for about 8 months, solution-ing various integration needs, and absolutely feel they have brought incredibly talented 'solution experts' to the table. They are helping our team integrate CRM & CPQ to JDE for Construction ETO Support & Job Cost functionality -- something never before done -- and we are seeing incredible success! Their collaboration capabilities, willingness to 'do it right' and work ethic is exemplary -- looking forward to launch and continuing to work with the Circular Edge team!
Tracy, ERP Business AnalystTriMark USA
The Circular Edge owners and seemingly every resource, albeit working in-house at our company or offshore, demonstrate a passion and drive as if they are a part of my company. They were an integral part in migrating our company from an outdated ERP system to JDE E1. Their Smart Help division has, and continues to aid us in configuring new processes, modifying and developing new software and trouble-shooting issues as needed.
Harry, JDE E1 Order to DeliveryInnophos
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