Are you planning to implement managed services for the first time?
Are you planning to implement managed services for the first time?
Are you currently utilizing another vendor for managed services?
Are you already leveraging Smart Help for certain skills or resources?
Consider the challenges you’re facing with your JD Edwards systems and related applications & processes. And consider what more you could do with access to 160+ Smart Help skills and resources.
Explore what else is possible and how you can (further) tap into our award-winning skills and resources to scale your IT and functional teams by leveraging our Smart Help skill-based SWAT teams and resources in the support model that best suits your business.
Smart Help skill-based SWAT teams and resources are available 24×7 to assist in whatever way is most fitting to your situation. Circular Edge customers can supplement and blend Smart Help skills and resources with their existing capabilities, expanding or contracting skills, resources and services as the demands of the business change. Choose from a wide range of Smart Help services, including:
JDE Functional
Sales & Distribution
Manufacturing
Finance / HCM
Apparel Management
Real Estate/AREF
Fast Lease
Warehouse Management
Transportation Management
Inventory Management
Cycle Counts
Lot/Serial Automation
Chart of Accounts
Capacity Planning
VCP/ASCP
EDI Design
Localizations
Financial Reporting
Multi-Currency
Business Process Improvement (BPI)
QA, SOX, GST,
& Much More
Oracle CX
Sales Cloud
Configure, Price & Quote Cloud
Marketing Cloud / Eloqua
ATG Web Commerce
Service Cloud
Tailored Workflows
Integrations Blueprint
Web Services Development
Data Migrations
Implementations
Enhancements
Customizations
Reporting & Dashboards
Security
Upgrade Cycle Support
& Much More
Other Oracle
OBIEE/BI Cloud
HCM Cloud
EPM Cloud / Hyperion
BI Publisher
OATS
Fusion Middleware
Identity & Access Management
Value Chain Planning
Advanced Supply Chain Planning
& Much More
Third Party Products
Smart Scheduler
AutoXCHNG
DSI/RFSmart
Insight/Hubble
ReportsNow
Cognos/Business Objects
Vertex/Avalara
Essentio
Canon EIP
Create!Form/Optio/Transform
All Out Security/Q Soft
Snap POS/Snap Pay
ERP2Web
TIDAL Scheduler
Automic Scheduler (AppWorx)
Everest Single Sign-On
Administration
Monitoring
Troubleshooting
Level 1, 2, 3 Support
& Much More
CNC Basic Tasks
User Security and Administration
OMW Promotions, Package Builds and Deployments
System Monitoring
Job Monitoring
Proactive/Preventive Maintenance
Level 1 Troubleshooting
ESU Application
CNC Advanced Tasks
Environment / Pathcode Creation
Data Refreshes
Server and Database Migrations
Tools Release Upgrades
Performance Tuning
Level 2 & 3 Troubleshooting
Capacity Planning
System Audits
Development
Orchestrator
C++
Java/.NET
Web Services
Business Services (BSSV)
FDA/RDA
Financial Report Writer
Retrofitting
Interfaces/Integrations
SOAP/REST API
Business Functions
Workflow Modeler
Page Composer
E1 Pages/Cafe1
IoT/AIS
MAF/MAX/Mobile
JET/ADF
BML
QA/Scripts
ETL Tools
JavaScript
JSON/APEX
Groovy, PHP & More
SQL Server DB Admin Tasks
User and Security Administration
Backup Monitoring
Backup and Restore Operations
Performance Monitoring
Index Reorg and Maintenance
AS400 Admin Tasks
User Security and Administration
Job and Printer Output Queue Management
Backup Monitoring and Tape Management
System Resource Monitoring
QSTRUP Changes and Automation
Capacity Planning
MIMIX Monitoring
Oracle DB Admin Tasks
User Security and Administration
Tablespace Monitoring and Management
Backup Monitoring and Management
Database Export/Import Operations
DBMS Scheduler Tasks
Alert Log Monitoring
Dataguard Monitoring
