Metrics That Matter: How Service Providers Drive Success With Customer-Focused Data
“Metrics That Matter: How Service Providers Drive Success With Customer-Focused Data” “22914” Blog Credit: Kris Blackmon, April 08, 2022 (Metrics That Matter: How Service Providers Drive Success With Customer-Focused Data | NetSuite) In short: As they’ve evolved from a “you break it, we fix it” model, MSPs’ financial metrics have changed. Choose KPIs to measure…