Empire Merchants is the Premier Wine and Spirits Distributor. Empire Merchants benefits from a suite of premium services by Circular Edge, encompassing cutting-edge solutions such as JD Edwards EnterpriseOne 9.2, JDE Orchestrator Studio, and JDE BSSV.
Effective engagement necessitated the implementation of robust project management and change management methodologies. The extensive volume of data and underlying changes in the data model mandated multiple cycles of data conversion. A crucial aspect of the customization review process was the active involvement of business users, extending beyond the realm of IT. Success during the go-live phase hinged significantly on comprehensive end-user training and thorough testing.
Challenges
- Extremely old XE system, huge delta in JDE between XE and 9.2
- Integrations using legacy technologies and home grown middleware solutions
- Outdated Hardware and related Software, end of life support
- Very large data set, with over 20 years of ERP data
Business Requirements
- Upgrade to JDE 9.2
- Eliminate redundant customizations
- Rebuild integrations using newer JDE toolset features such as BSSV, Orchestrator, SFTP etc.
- Business Process Reengineering, and plug in functional gaps wherever there are pain points
- Redesign security from Open Model to Deny All
Customer Benefits
- Upgrade to latest apps and tools release of JDE
- Running on supported hardware
- Integrations modernized per latest standards
- Better visibility and data integrity
- Automation of certain prior manual processes, such as AP Vouchering
Lessons Learned
- Engagement required strong project management and change management methodology
- Multiple data conversion cycles required due to volume of data and underlying data model changes
- Involve business users and not just IT, when reviewing customizations for elimination
- End user training and testing key to success go-live