Smart Help: The Flexible, AI-Ready Delivery Engine for Your Enterprise
Delivering skill-based support services, scalable teams and tailored engagement models for your JD Edwards and beyond
The Smart Help Advantage
Let Circular Edge simplify your JD Edwards and business operations with our skill based support services delivered by our AI-ready multi-talented pool of ~300 technical and functional experts. Our flexible and elastic “skill based” support formula is designed to cover all aspects of your JD Edwards ecosystem and to blend with your existing resources and skills in the support model that best suits your business.
Why Choose Circular Edge
- A Trusted Partner: Supporting 300+ customers across industries and company sizes worldwide for more than 22 years.
- AI-Ready: Our teams leverage AI-ready strategies and tools to enhance automation, predictive analytics, and process efficiency within your JDE ecosystem.
- JD Edwards Experts: Founded with JDE at our core — our consultants bring deep hands-on expertise across functional areas, technical development, CNC administration, reporting & analytics, etc.
- Oracle Partner: Certified Oracle Partner with proven capabilities across JD Edwards EnterpriseOne and Cloud Applications.
- Flexible Delivery Models: On-site, off-site and hybrid options that adapt to your budget and timeline.
- Continuous Support: Our Smart Help model offers elastic staffing and 24×7 coverage to match your changing business needs.
- Business Focus: We bridge the gap between IT and operations — helping you turn JD Edwards into a driver for efficiency and growth.
We don’t just support JD Edwards — we help you unlock its full potential as a platform for continuous innovation.
Start Your Journey Today
Fill out the form to schedule your 1-on-1 consultation with our experts.
In today’s business environment, the rulebook has changed:
- Business teams expect rapid change, frequent releases, integration shifts and digital innovation — while operations must remain stable.
- Peak work demands, special projects, and changing skill sets mean traditional fixed-team models are often too rigid or too costly.
- Enterprises need a flexible delivery framework: one that can scale up or down, plug in specialized skills, and align directly with business rather than just “get tasks done”.
With Smart Help, you gain a delivery engine that scales with your business, aligns with your strategy, and adapts to change.
Freedom to Choose
Skill Need: Single Skill | Combo Skills | New Skill | Short-Term | Long-Term | Skill Enablement
Plan: On Demand | On Call | Hours Estimates | FTE-Based | Month-to-Month | Yearly
Location: Onsite | Remote | Onshore | Offshore | Blended | Global | Multi-Site
T&C’s: Your MSA | Our MSA | Skill-Based SOW | Resource Based SOW | Project SOW
Billing: T&M | As Incurred | Fixed Bid | Pre-Paid | Not to Exceed | Block of Hours
Engagement: Project Supplementation | Joint Projects | Full Projects | Special Projects | Advisory
Project: Implementations | Migrations | Roll-Outs | Upgrades | Data Conversions | BPI
Support: Production | Ongoing | Integrated Testing | Go-Live | Extended Go-Live | Year-End
Tasks: Retrofitting | Development | Enhancements | Integrations | Analysis | Administration | Optimization | Audits | Performance | Assessments | Workshops | Documentation
Ready to Explore What's Possible?
Schedule a free 30-minute discovery session with our consulting team to explore quick-win opportunities for optimization, upgrade planning or cloud migration.