Smart Help | Staff Augmentation Plus

Smart Help Staff Augmentation+

What if you could tap into 150+ skills and resources to supplement your internal teams or projects, whenever you wanted, for as long as you wanted?

Whether you are looking to contract resources periodically, temporarily and/or on a long-term basis, Circular Edge’s Staff Aug+ provides added benefits over independent consultants and staffing agencies to deliver high value multi-talented and multi-skilled technical and functional resources to help companies realize their JD Edwards roadmap across production support, business process optimization, enhancements, integrations, upgrades, implementations, migrations, roll-outs & more.

Circular Edge’s Staff Aug+ can be leveraged to blend specialized skills with internal resources, to monitor and manage systems, to proactively respond, to improve efficiencies among processes and people, and to optimize your JD Edwards and 3rd party systems across the entire organization.

Staff Aug+ resources can help in the following areas:

  • Vacation coverage
  • Project or skill supplementation
  • Temporary staff extension
  • Off hour support
  • Resource supplementation
  • Training, Skills Enablement
  • Production support & maintenance
  • and much more…

Circular Edge Staff Aug+ customers can then scale up and down additional skills and resources whenever needed for as long as needed to leverage the knowledge, experience, efficiencies and brainpower of the entire pool of resources while working through their dedicated resource lead.

Contact CE today to learn more about the benefits of tapping into a multi-talented and multi-skilled direct staff pool of 150+ resources.

Here’s what some of our customers have to say…

“As the Sr. Manager of Global Operational systems, Circular Edge is my 'Secret Weapon' for Application Integration, Application Development, and Application Security. During my 6 years we have partnered and completed an Application Upgrade, Tools Upgrade, & Global ERP Roll-out. Circular Edge always presents top notch resources that blend with my internal resources to accomplish our corporate goals and initiatives. The Smart Help Program allows me to expand and contract resources to deliver on promises to the business on urgent requests, daily production support, and collaborating with my team to bring out the best solutions.”
Vincent Kelly, Sr. Manager Operational Systems, Phibro Animal Health
“Our challenge was support across multiple time zones and 17 countries backed up by a single team. Circular Edge Smart Help was a perfect fit for our IT landscape spanning 15 different skill sets.
Bill Ott, Corporate IT Director, Smithers Oasis
"My overall experience with Circular edge has been very positive. Their resources I am using in the area of CNC and functional support are excellent. Utilizing the Smart Help approach has been a very flexible and economical way for us to scale our CNC resources and the technical support they provide, has been critical to the success of our project to upgrade to E1 9.2.2.2 tools."
Leo, IS Manager, Electrical Manufacturing Company
“Our initiative to implement JD Edwards across all our International Business Units required us to partner with a company that had a wide global footprint and the expertise in International rollouts. We spent a long time vetting many companies and Circular Edge rose to the top. They not only provided the necessary expertise in International roll outs but also provided the expertise in localization requirements for each of our business units. We also needed a partner that could provide post go live support for our business units and Circular Edge has worked with us to put a support plan in place to support our business units after go live.
David M. Kramer, Sr. Director IS, LATICRETE International
“The Circular Edge owners and seemingly every resource, albeit working in-house at our company or offshore, demonstrate a passion and drive as if they are a part of my company. They were an integral part in migrating our company from an outdated ERP system to JDE E1. Since that launch of 5.5 years ago, their Smart Help division has, and continues to aid us in configuring new processes, modifying and developing new software and trouble-shooting issues as needed."
Harry Morris, JDE E1 Order to Delivery Support, Innophos
How can we help support the success of your business?