NetSuite Integration Online Retailer Company Customer Case Study | Circular Edge

Huckberry is an online retailer that specializes in outdoor and adventure gear.

Explore how Huckberry integrate Netsuite with Celigo, a cloud-based integration platform. The goal was to automate various business processes and improve efficiency.

Challenges

  • Orders wouldn’t flow through the system properly
  • Expanded order to cash process to include changes orders, returns, etc.
  • Expanding system capabilities through integration with new Drop Ship Application

Solution

  • Huckberry.com is an online retailer that specializes in outdoor and adventure gear. They have a wide range of products, from clothing and footwear to camping and hiking equipment. In order to manage their inventory and operations, they use Netsuite, an enterprise resource planning (ERP) software.
  • Circular Edge is a consulting firm that specializes in Netsuite integrations and customizations. They were hired by Huckberry.com to help integrate Netsuite with Celigo, a cloud-based integration platform. The goal was to automate various business processes and improve efficiency.
  • Unfortunately, the initial implementation did not go as planned. There were a number of issues with the integration, and Huckberry.com was unable to get the results they were hoping for. They reached out to Circular Edge for help.
  • Circular Edge quickly got to work, identifying the root cause of the issues and devising a plan to fix them. They worked closely with Huckberry.com to understand their specific needs and requirements and then customized the integration accordingly.
  • Thanks to Circular Edge’s expertise and dedication, the Netsuite-Celigo integration was finally working as intended. Huckberry.com was able to streamline its operations and improve its overall efficiency. They were thrilled with the results and grateful for Circular Edge’s support throughout the entire process.
  • As a result of the successful integration, Huckberry.com was able to focus on growing its business and providing its customers with the best possible experience. They continued to work with Circular Edge for ongoing support and maintenance and were confident in their ability to handle any future challenges that may arise.

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