Integrated ERP/CX Digital Experiences

Circular Edge had a busy 2016 with new Oracle Customer Experience (CX) Cloud implementation and integration projects. While some companies are starting with just one or two CX cloud applications there are also others that have been purchasing an entire suite of CX cloud apps

In most circumstances there has been an established Modernization or Digital Transformation Project requiring single sign-on and a variety of real-time and batch integrations with new and/or existing ERP and Supply Chain Systems.

Below is a glimpse into the many and varying types of projects and industries where Circular Edge resources have helped deliver such ERP & CX digital experiences.

We look forward to working with many new individuals and companies in 2017 to help deliver the same!

Implementation & Integrations have included:

  • ERP systems such as JD Edwards, EBS and Oracle ERP Cloud

  • CX Cloud Applications such as Oracle Sales Cloud, CPQ Cloud/Big Machines, Marketing Cloud /Eloqua, Service Cloud /RightNow, Commerce Cloud/ATG, Social Cloud/SRM

  • Other Systems & Applications such as Primavera, Siebel, Outlook, Qlikview, SharePoint, BI Publisher, OBIEE & More

Specific Project, Industry & Application(s):

Real Estate - Deal Flow Automation/Lead2Lease (Public): Oracle Sales Cloud, FastLease, JD Edwards (New New 9.2); Including SSO, Web Services/BSSV and migration from Microsoft CRM

Business Supplies & Equipment- Distribution (Private): Oracle CPQ Cloud, Oracle Sales Cloud, Oracle Marketing Cloud/Eloqua, Commerce / ATG, JD Edwards (Net New 9.2), Primavera; Including SSO and Web Services/BSSV

Defense & Space- Manufacturing (Public): Oracle Sales Cloud, JD Edwards; Including Partner Relationship Management (PRM), Oracle Supplier Network (OSN) and Groovy

Machinery & Equipment - Manufacturing (Public): Oracle Sales Cloud, Oracle Marketing Cloud/Eloqua, EBS, Qlikview; Including Partner Relationship Management (PRM), Oracle Supplier Network (OSN), Groovy and data migration from CRM OnDemand

Real Estate- Property Development (Private): Oracle Sales Cloud, Oracle Marketing Cloud/Eloqua, Oracle Social Cloud/SRM, Oracle ERP Cloud/Financials; Including Oracle PaaS and Web Services/BSSV

Telecommunications - Technology & Services (Partnership): Oracle Sales Cloud, Oracle Service Cloud/RightNow, Oracle CPQ Cloud/Big Machines; Including Web Services

Investment Management - Global (Private): Oracle Sales Cloud, Oracle ERP Cloud/Financials; Including Web Services

Real Estate - Leisure & Lifestyle (Partnership): Oracle Sales Cloud, Oracle Service Cloud/RightNow, EBS, Oracle ERP Cloud/Financials, Oracle HCM Cloud; Including Oracle PaaS, Web Services and PHP

Public Safety - Manufacturing & Design (Private): Oracle Sales Cloud, EBS; Including Oracle PaaS and Web Services

Travel & Leisure - Planning Services (Private): Oracle Sales Cloud, Oracle Marketing Cloud/Eloqua, Oracle Social Cloud/SRM; Including Web Services, PHP and JSON

Consumer Goods - Floral Products (Private): Oracle Sales Cloud, JD Edwards

Telecommunications - Manufacturing (Private): Oracle Marketing Cloud/Eloqua

Logistics & Supply Chain - Postal (Public): Oracle Service Cloud/RightNow

How can Circular Edge Help?

Establish a Clear Path Forward

  • Create a Blueprint of Integration line items

  • Map out Processes including As-Is User Experience, To-Be Digital Experiences, and how all the data will flow

  • Generate a detailed Integration Plan

End-to-End ERP/CX Implementations

  • Discovery, Planning, Design, Configure, Develop, Validate, Train, Go-Live Support

  • Integrations - Applications, User Interfaces, Hybrid Cloud & Security Models

  • Data Migrations, Conversion Testing

  • Load Testing, SSO, and More

Post Go-Live and Ongoing Cloud Upgrade Support via Smart Help

  • Integrations, Security, Enhancements, Reports, Mobile, Outlook, Customizations

For More Info or to Move Forward with Designing & Implementing Your Integrated ERP/CX Digital Experiences Contact Circular Edge